Virtual care that disappears
HIPAA-compliant telehealth for 100,000+ patients.
REGIONAL HEALTHCARE PROVIDER · 50 CLINICS // 18 WEEKS // BOLT GROUP
A provider running 50 clinics and 200 physicians was stuck on phone-only triage. Three-week appointment waits were sending patients to urgent care and competitors. Any virtual care solution had to clear HIPAA, SOC 2, and state-level privacy — and integrate cleanly with Epic and Cerner — without adding friction to the clinical workflow.
- client
- Regional Healthcare Provider · 50 clinics
- duration
- 18 weeks
- services
- Product Engineering, Cloud, Security
- sector
- Healthcare
Four moves, built to compound.
- 01
WebRTC video engine
Custom consultation engine with adaptive bitrate, screen sharing, and recording — optimized for low-bandwidth connections.
- 02
AI triage
NLP-driven symptom checker routes patients through pre-consultation intake to the right specialist with the right context.
- 03
EHR integration
HL7 FHIR-compliant connections to Epic and Cerner. Patient data, scheduling, and clinical notes flow seamlessly in both directions.
- 04
E-prescription
HIPAA-compliant e-prescriptions with interaction checks, pharmacy routing, and automated refill management.
- Principal-ledSenior engineers and architects on the keyboard from week one. No staffing pyramid, no handoffs to juniors mid-engagement.
- Production-firstEvery artefact ships behind a load balancer. We measure success in throughput, latency, and uptime — not slides.
- Outcome-boundScope, milestones, and acceptance criteria locked at kickoff. We commit to the metric that moves your P&L.
- 01WebRTC
- 02Next.js
- 03React Native
- 04Node.js
- 05PostgreSQL
- 06HL7 FHIR
- 07Twilio
- 08AWS
What shipped. In production.
"Telehealth doesn't win on video quality. It wins on invisibility — the moment EHR integration becomes seamless, physicians stop noticing the tool and start using it."
Three shapes. One delivery standard.
Defined outcome. Fixed price.
We scope, build, and ship a discrete production system end-to-end. Best when the brief is sharp and the deadline is real.
Embedded pod. Monthly cadence.
A senior pod plugs into your team for a multi-quarter horizon. Roadmap evolves; the engineers stay constant.
Senior eyes. Surgical scope.
Architecture review, model audit, or technical due diligence. Days to weeks. Written recommendations, not slideware.
Let's build what's next.
No SDR queue. No discovery deck. Pick a slot or send a note — Dean replies within four business hours.